Terms & Privacy
TERMS & CONDITIONS
Expanse Outfitters LLC
Effective: April 2026
1282 US Route 1, Freeport, ME 04032
---
1. AGREEMENT TO TERMS
---
These Terms and Conditions govern your use of expanseoutfitters.com and any services or products purchased from Expanse Outfitters LLC ("Expanse Outfitters," "we," "us," or "our"), a Maine limited liability company located at 1282 US Route 1, Freeport, ME 04032.
By accessing our website, booking a service, or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our services.
These terms apply to both our repair and service operations and our e-commerce parts sales.
---
2. AUTOMOTIVE REPAIR & SERVICE
---
Estimates & Authorization
All repair work requires written or electronic authorization before work begins. Estimates are provided in good faith but are not fixed-price quotes unless explicitly stated in writing. Final charges may differ from estimates if additional issues are discovered during diagnosis or repair.
For any additional work discovered beyond the original scope, we will contact you for authorization before proceeding. If we cannot reach you within a reasonable timeframe, we may perform only the originally authorized work.
Maine law (Title 10, §1393) requires written estimates for repairs over $25. You have the right to a written estimate and to approve any work before it begins.
Parts & Labor
We use a combination of genuine OEM parts, quality aftermarket parts, and customer-supplied parts at our discretion or per your request. We reserve the right to decline installation of customer-supplied parts we deem unsuitable or unsafe. Labor warranty does not apply to customer-supplied parts.
Vehicle Release & Storage
Vehicles must be collected within 5 business days of completion notice. After this period, a storage fee of $35/day may be applied. Expanse Outfitters is not responsible for vehicles left beyond 30 days without prior arrangement.
Warranty
- Labor: 90 days or 3,000 miles, whichever comes first
- Parts (OEM/aftermarket supplied by us): Per manufacturer warranty
- Customer-supplied parts: No warranty on labor
- Warranty is void if the vehicle is modified, abused, or serviced elsewhere for related systems
---
3. E-COMMERCE — PARTS & PRODUCT SALES
---
Orders & Payment
All orders are subject to availability. We reserve the right to cancel any order and issue a full refund if a part is unavailable, discontinued, or incorrectly priced due to error. Prices are in USD and subject to change without notice until an order is confirmed.
Payment is due at time of order. We accept major credit cards and other payment methods as listed at checkout. All transactions are processed securely.
Shipping
- Orders ship within 1–3 business days unless otherwise noted
- Shipping estimates are not guaranteed delivery dates
- Risk of loss passes to you upon handoff to the carrier
- We are not responsible for carrier delays, lost packages, or customs fees on international orders
- Oversized or freight items may require additional lead time and carrier coordination
Returns & Refunds
New, uninstalled parts in original packaging may be returned within 30 days of receipt for a refund or exchange. Return shipping is the customer's responsibility unless the item was shipped in error or is defective.
- Electrical parts, special-order items, and used/reproduction parts are final sale
- Parts showing installation marks or modification are not eligible for return
- Refunds are processed within 5–7 business days of receiving the return
Fitment Responsibility
You are responsible for confirming part fitment for your specific vehicle. VIN, production date, and build specifications matter — especially on Land Rover platforms. When in doubt, contact us before ordering. We are happy to verify fitment.
---
4. LIMITATION OF LIABILITY
---
To the fullest extent permitted by Maine law, Expanse Outfitters' liability for any claim arising from services or products shall not exceed the amount you paid for the specific service or product giving rise to the claim.
We are not liable for indirect, incidental, consequential, or punitive damages, including but not limited to lost profits, loss of use of your vehicle, or damage resulting from parts installed by third parties.
Products and services are provided "as is" except as expressly warranted. We disclaim all implied warranties to the extent permitted by law.
Off-Road & Performance Use
Parts or modifications intended for off-road, competition, or performance use are sold for off-highway use only where applicable. Installation and use are at your own risk. We assume no liability for damage, injury, or loss arising from off-road or motorsport use.
---
5. GOVERNING LAW & DISPUTES
---
These Terms are governed by the laws of the State of Maine, without regard to conflict of law principles. Any dispute arising from these Terms or your use of our services shall be resolved in the state or federal courts located in Cumberland County, Maine.
Before initiating any legal proceeding, we encourage you to contact us directly to resolve disputes informally.
---
6. SMS COMMUNICATIONS
---
By providing your phone number and consenting via our contact or service request form, you agree to receive SMS messages from Expanse Outfitters LLC regarding your service appointment, order status, or shop updates. Message frequency varies. Msg & Data rates may apply.
To opt out at any time, reply STOP to any message. To get help, reply HELP. You can also contact us directly to be removed from SMS communications.
---
7. CHANGES TO TERMS
---
We may update these Terms at any time. Changes take effect upon posting to this page. Continued use of our site or services after changes constitutes acceptance.
If any provision of these Terms is found unenforceable, the remaining provisions continue in full force.
---
CONTACT
---
Expanse Outfitters LLC
1282 US Route 1
Freeport, ME 04032
info@expanseoutfitters.com